The digital age we are living in depends on constant communication, a constant flow of data, customers’ high expectations and the ability to meet these expectations, said the director of the information technology infrastructure sector at the Ministry of Communication and Information Technology Khaled El-Attar.
El-Attar pointed out that companies and institutions working in the banking sector should seek to form partnerships with the information technology (IT) sector to contribute to changing and restructuring the relationship between different social parties. This way companies and institutions could face the social challenges that hinder economic development together.
He added that banks and companies need to cooperate in order to modernise their payment environment by understanding the latest innovations, trends, challenges, and the impact of e-commerce technology.
The IT director’s remarks were made on the sidelines of the North Africa Future Banking Forum 2016 held at the Nile Ritz-Carlton hotel in Cairo. The forum includes the largest banks operating in Egypt and the world. It discusses key topics such as the future of digital banking in North Africa, customer service management, electronic payment solutions, risk management, cybersecurity, and many more.