The government is committed to create an innovative and knowledge-based society to support human welfare under the 2030 Development plan, director of government solutions at Microsoft Egypt Azza El Shinnawy said during the E-government session at the Innovation in Government Conference.
The session tackled government efforts to convert all the services offered into an electronic system.
“Egypt has a good status in governmental innovation as it offers a wide range of services offered online,” Shinnawy said. “Several Egyptian companies are offering similar services to the government in the United Aarab Emirates.”
Microsoft launched initiatives to support innovation, skills, and access, according to Shinnawy.
Microsoft for Africa Academy is offering training and technological solutions to several governments in Africa, she said.
The government has gradually shifted its basic services to be electronic since 2005, Minister of Planning adviser Ahmed Tobal said.
“The smartcard programme for supply commodities and bread are clear examples of how the government is aiming to automate its services,” Tobal said.
Despite the automation of several government services, the government is not fully an E-government because public employees are still using papers forms while doing their jobs, Business Solutions Director at E-Finance Amr Khater said.
“To convert the government employee to be innovative amid all the bureaucratic regulations is a challenge,” IT infrastructure director at the Ministry of Communication. Khaled El Attar said.