GoChat247 and Seattle Project Management Services Co. LLC announced the signing of a strategic long-term partnership agreement for GoChat247 to open its office in Dubai and partner with Seattle for its business development.
Established in 2017 with a vision to be the top business process outsourcing for digital services in the region, GoChat managed in the last four years to develop its business in four different countries andfive different industries, handling more than 1mtransactions per month and was able to create more than 700 jobs for Egyptians.
With the hyper growth the company is witnessing, the company has decided to open its office in Dubai and partner with Seattle for its business development in the UAE and the GCC.
“We are very happy with the growth we are witnessing in our voice and digital services in Egypt and the region, we are proud to be the preferred BPO for many of the progressive start–ups in Egypt,especially in the area of fintech, digital wallets, e-commerce, and B2B,” said GoChat247 Chairperson and Founder Wael Aboul–Ella.
“Three out of the top six Egyptian start–ups… during 2021 are using our services. Our unique proposition from talented and well-trained customer services agents with agile approach and our start–up DNA were our formula of success that enabled us to grow by three times last year.”
“We are looking forward to grasp the opportunitiesin the GCC market, capitalising on our main asset,which is our team. We see Egypt in a unique position to capture this opportunity. With our human resources and young digital native population, we will be able to compete in the area of BPO with its trendy Chat, AI, and BOT,” he added.
“We now have two facilities to provide our managed digital and voice services in Cairo with a total of 600 seats, and we have decided our new expansion will be in Delta to be the first BPO there.”
“Seattle Project Management Services continues to identify innovative partners with unique technology solutions that enable us to stay at the forefront of trends across all industry verticals,” said Saeed Al–Hamli, Partner and CEO of Seattle Project Management Services.
Seattle is a project management company established in Dubai, UAE with a focus on business development and incubation, enabling investments and JVs, as well as acceleration of businesses growth in the region.