Ihab El-Sewerky, Managing Director and CEO of Abu Dhabi Commercial Bank (ADCB), and Adel Hashem, Head of the Retail Banking Sector at the bank, has inaugurated the bank’s latest branch at the Concorde Plaza Mall in the Fifth Settlement. It is the bank’s second branch in New Cairo, bringing its network to 46 branches in 22 governorates.
The branch is equipped with the latest means to ensure the comfort of customers, with a staff trained to provide a variety of products and services specifically designed to suit all customers’ needs.
Since the launch of the bank in Egypt in late 2020, the bank has adopted an ambitious integrated plan for development and expansion to provide a distinguished banking experience, with the aim of being customers’ number one choice.
In this context, the bank is expanding by increasing the number of branches and renewing existing branches. Five new branches are expected to be opened in 2022.
The bank is also currently developing the ATM network using the latest technologies. The number of ATMs is expected to increase to 200 during 2022.
In parallel with the geographical spread, the bank is accelerating the process of digital transformation, to provide top-level services to suit the needs of customers and save their time and effort.
The bank witnessed a significant increase in the number of users of its digital services, and the percentage of transfers and payments through digital channels increased by about 50% in September 2021.