The Union National Bank Egypt (UNB), in cooperation with its parent group in UAE, launched a campaign called “Transfer your money to your beloved in Egypt”.
The service allows the bank’s clients in the UAE to transfer money without any fees. The free bank transfers are in US dollars and Egyptian pounds. This service originated because of the bank’s interest in supporting the Egyptian economy and providing better services for its clients.
According to the bank, the campaign will last until June 30, to provide better services for Egyptians living in the UAE by easing the transfer operations process to their relatives and friends in Egypt.
The bank also offers a group of incentives to encourage Egyptians living in the UAE to transfer their money. The person sending money can enter drawings to win a prize, such as round trips to Egypt as well as free stay in Egyptian hotels.
The bank said in a statement that the campaign is in line with the bank’s strategy, which aims to diversify its products to meet the clients’ needs. The campaign allows the clients to communicate with their families and loved ones constantly, while benefiting from the bank’s services in Egypt through more than 40 branches nationwide.
With the aim of encouraging Egyptian transfers, UNB-Egypt also developed its SMS service to include clients outside Egypt through UNB-instant service.
UNB-UAE also provides unprecedented services in this matter, all of them help in offering competitive services for those working abroad to transfer their savings easily. These services include a technical part through UNB-PAY, which electronically connects UNB-Egypt with UNB-UAE or through easing transferring procedures.
The bank aims to reach a higher level of satisfaction among its clients and encourage them to transfer their money at a minimum cost and in record time. UNB-INSTANT allows account holders to observe their accounts constantly, which will contribute in developing their transactions.
The UNB group has branches in Egypt, Kuwait, Qatar, and China as well as correspondent banks all over the world, which make it the perfect channel to manage expatriates’ savings and transactions. It is an efficient link between them and their mother country.
As part of its expansion plan, UNB recently opened nine new branches in Sohag, Banha, Damanhour, Shebin El-Koum, Minya, Zamalek, Heliopolis, Maadi, and Mohandeseen. These branches were opened in less than two months, bringing the number of bank branches to 41.
Moreover, the bank plans to open two new branches before the end of Q1 of 2016, in addition to launching a number of new services and products to meet the different needs of the customers.
The bank decided to launch the governmental bills payment service, UNB-Utility, that enables customers to pay all their monthly bills through the bank. The bank also offers the option to conduct all banking transactions through phone, UNB-IVR, and through SMSs, UNB-Instant.
The bank aims to provide a number of diversified services and meet all the needs of its varied customer base, in addition to funding the small and medium projects. The bank will achieve this via its geographical expansion plans, its ATMs network, and its phone banking services.
UNB-Egypt was the first commercial bank in the Egyptian market to obtain the certificate of Integrated Management System (IMS) from M/s Lloyd’s Register Quality Assurance (LRQA) Ltd. The certificate comprises of three standards: ISO 9001, ISO 14001 and OHSAS 18001.
2015 was a significant year for UNB. The bank obtained the certificate of Excellence in Business Leadership from the American Liberty University. In addition, it was awarded the Best Business Leader Award certificate as one of the Most Influential Business Leaders in the Middle East, North Africa & Asia Markets.
The bank was also awarded the Sheikh Khalifa Excellence Award Diamond Category for the second time; the bank is the first institution in the Emirates to obtain this award two times in a row.
As for the social aspect, UNB-Egypt participated as the main sponsor of Dar Al Maaref’s 125 year celebration in 2015.
In order to develop its risk measurement methods, UNB-Egypt contracted with the well-known Bloomberg to provide services of Value at Risk (VAR), which are along the same lines as their newest international measures.