saib’s customer base increases by 76% in 2022

Hossam Mounir
3 Min Read

saib has announced that its customer base increased 76% to 156,136 customers during 2022, compared to 88,764 customers in 2021.

In a report, the bank revealed that the number of subscribers to Internet banking for individuals reached 32,000 customers in 2022, with an increase of up to 70%, while the online transfers by individuals recorded an increase of 25%.

He added that the payments of credit card debts through electronic channels increased by 77% of the total credit card debts, and the purchase of certificates through the Internet banking increased by 2.5%.

In March 2022, the bank launched the second phase of Internet banking for companies, which allows companies to transfer money, buy certificates, deposit, pay salaries, and many other services. The bank provided the online payroll service to companies in November 2022.

The bank announced that the number of subscribers to the Internet banking for companies reached about 2,215 customers in 2022, with an increase of 20%.  

saib announced an increase in the number of its ATMs to 122 nationwide in 2022.

According to the report, the number of withdrawals and deposits from ATMs increased by 45% to 2 million operations, while the value of withdrawals and deposits from those ATMs increased by 57% to EGP 4.2bn. 

The bank said that the number of its mobile wallets increased to 8,000, with an increase of 61% in the number of transactions to 84,000 in 2022.

He pointed to an increase in the value of transactions through saib wallets to EGP 142m in 2022, compared to EGP 44m in 2021, an increase of 323%.

saib emphasized that it focused on the small and medium enterprise sector during the past years, specifically in 2022.


The bank directed many of its facilities to the SME sector, whether within or outside the scope of the Central Bank of Egypt initiative to support this segment, reaching 25% of the total loan portfolio in 2022.

saib noted that the syndicated loans account for about 29% of the total credit portfolio of the bank in 2022, and the national projects received the largest share of those loans because of their importance in achieving the state’s plan to improve the service sector and support the economy. The bank also targets other sectors that are characterized by growth and stability of performance.


According to the bank, over the past five years, it has arranged and managed eight loans in local and foreign currencies, to public entities, companies, the government, and the public business sector in various sectors including oil and gas, petrochemicals, tourism, contracting, petroleum, industry, and transportation.


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