Egypt’s NTRA receives 40,000 complaints on mobile internet, voice services
About EGP 250,000 in financial compensations was provided to clients
Egypt’s NTRA tests quality of mobile services in June
The quality tests were conducted at nearly 81 cities and neighbourhoods, covering…
Egypt mobile prices increase 15% due to new NTRA fees, low imports
Companies such as Samsung, Oppo, Xiaomi have already raised their prices to…
Egypt sees 13.5m mobile wallets end-May: NTRA
According to the report, deposits, cash withdrawals, and transfers were the top…
NTRA sets mobile operator outlets’ timings after curfew lifted
The work hours during which outlets can serve customers, came into effect…
52,000 telecoms user complaints registered in Q1 of 2020
Total of 97% of all complaints resolved, with largest number of complaints…
Telecommunications see significant usage increase in April: NTRA
State precautionary measures, working from home contribute to increased Internet, phone use
NTRA agrees with mobile operators to provide 250,000 ration bags to coronavirus-affected people
The initiative aims to ease the negative economic impacts of the coronavirus.…
Acceptable internet services; some problems with voice services: NTRA report
According to NTRA’s statement, the service tests were conducted throughout the month…
Some areas in Egypt still suffer poor mobile voice services: NTRA
The measurements took place by testing voice and data services through thousands…
