Ahmed Ezz’s appeal on parliamentary ban postponed
Steel magnate was released from prison on bail after major convictions against him were overturned on appeal
Indian Embassy in Egypt celebrates International Yoga day
In celebration and appreciation of the huge role yoga has provided their culture, the Indian Embassy in Cairo hosted several events to celebrate the occasion.
Departure of AFC General Secretary: Business as usual in a swamp of corruption allegations
By James M. Dorsey Transparency appears nowhere on the radar of Asian football governors, as global football reels from the worst crisis in the sport's history. That was evident in…
Off the books – Egypt’s hidden $9.4bn
Daily News Egypt speaks with the journalists behind an investigation that claims to have documented officials siphoning vast sums of public money to top-up salaries and maintain networks of political…
National project for the poor
Ideas are endless; the important thing is that they are followed by a political will to execute them, and perhaps the most important thing is that the decision-makers think about…
Courtesy, honesty and self-confidence most important standards for choosing customer service agents: Official
There are important qualities and standards that phone companies seek in their customer service agents.
Value-added services play main role in customer satisfaction
Etisalat Egypt also offered its clients the chance to pay online through a virtual credit card called Flous, in partnership with MasterCard.
Rapid response to inquiries, special services gives mobile companies competitive edge
Dr Hamdi El-Leithi, Chairman of Linatel Telecommunication, believes the mobile companies have recently heavily relied on the special customer services to provide added value to their customers, and to keep…
Etisalat Egypt branches most widespread in governorates
Despite Vodafone’s top place in the mobile service operators market, the company acquired second place in terms of the spread of the company's customer service branches, which reached 203 branches
Egypt offers one of cheapest technical support, call centres
The report indicates that Egypt offers good technical support services and communication services, thanks to its manpower who can speak six European languages. Another important factor is Egypt's low service…